WiFi – an important component of customer experience

Café de la Place in Martigny-Bourg was one of the first Plume WorkPass clients in the net+ association, represented by its local provider Sinergy. The café’s manager, Mrs. Paulette, opted for the Plume WorkPass Wi-Fi solution for secure, comfortable connectivity for both herself and her guests as she believes that reliable and secure WiFi is an important component of customer experience:

"People come to the café to start the day, finish the evening or catch up on old times. They also come to work, relax or surf on their smartphones. As a manager, it's important to me to offer my customers the best possible experience. This includes a warm welcome, friendly service and easy connectivity.

Offering customers a reliable and secure connection should therefore be a key concern for all café and restaurant managers. Plume helps ensure a fast Wi-Fi connection throughout my establishment, as well as on the outdoor terrace. Customers, staff and I surf on separate networks, which ensures a very high level of security."

net+ has added Plume WorkPass to its portfolio

The association aims to provide SMEs in Switzerland with a first-class business solution "WI–FI BUSINESS Plume WorkPassⓇ" and a seamless customer experience.

Plume WorkPass was selected as the premier small business solution partner to provide operational insights and information along with powerful front-end services, without the cost or complexity of enterprise offerings. WorkPass is an enterprise-grade productivity and connectivity solution that is easy to understand and simple to use.

“We considered several options for SMBs and ultimately chose Plume WorkPass from BN AG, a Plume Swiss partner. The solution is simple and can be installed and operated without any technical know-how. In addition, it is attractively priced especially compared to other business solutions, which makes it very attractive for small businesses.”

— Christian Voide, CEO of netplus.ch SA

Learn more about the launch of net+

A simple and straightforward solution

In our interview with Markus Amacher, Sales Director at net+ FR, you will find out first-hand how net+ FR benefits from WorkPass as a service provider and successfully differentiates itself in the market.

In addition, Markus Amacher talks about what business customers really want and why WorkPass is the perfect solution for smaller companies.

How is Plume WorkPass different from other business networking solutions?

Plume WorkPass is a user-friendly, cost-effective and simple solution for small businesses such as restaurants, bars, office operations or hair salons. It does not require IT expertise to set up or manage.

As a service provider, how does Plume WorkPass benefit your portfolio?

By integrating Plume WorkPass into our portfolio, we benefit in many ways. It allows us to offer small and medium-sized businesses (SMEs) a well-rounded and simple network solution. This sets us apart from the competition and positions us as a reliable partner for SMEs looking for a straightforward solution.

What is your strategy for market penetration with business clients?

We proactively approach business customers and introduce them our solutions. By actively approaching and advising them, we show them the benefits of Plume WorkPass. In addition, we offer "Try & Buy" to give customers the opportunity to test WorkPass for themselves and make their own experience. Our goal is to convince them of the simplicity and performance of WorkPass and to build long-term partnerships.

What are the most important needs of business customers in terms of network solutions?

First and foremost, business customers need a simple and straightforward solution that is ready to use right away. They want a network that works smoothly and requires no complex setup or configuration. Plume WorkPass meets these needs by offering a user-friendly app while providing a reliable and powerful networking solution.

"First and foremost, business customers need a simple and straightforward solution that is ready to use right away. They want a network that works smoothly and requires no complex setup or configuration."

— Markus Amacher, Sales Director at net+ FR

The perfect network solution for my small business

Many SMBs have limited resources and too little IT knowledge to solve complex network issues or proactively manage the Wi-Fi network. Plume's WorkPass® provides a simple and cost-effective solution that enables businesses to improve Wi-Fi network performance without having to invest in additional IT resources.

Gloria has installed WorkPass in her natural cosmetics boutique (www.gloriaq.ch) and is very happy with the business solution:

"With WorkPass, I have found the perfect network solution for my small business. Thanks to the app, I can always keep an eye on WiFi, security and productivity. Without any complex set-up or complicated IT requirements."

More than just WiFi for SME

WiFi – an important component of customer experience

net+ has added Plume WorkPass to its portfolio

A simple and straightforward solution

The perfect network solution for my small business